Shipping Policy

Thank you for shopping with Premium TV Box. We ship from our U.S. fulfillment center in Ontario, California, and are committed to delivering your order quickly, securely, and with clear tracking updates. Please review the shipping information below before placing your order.

1. Order Processing

Most orders are processed and dispatched within 1 business day after payment is successfully confirmed (Monday through Friday, excluding U.S. federal holidays). You will receive an order confirmation email immediately after purchase, followed by a shipping confirmation email with tracking information when your package leaves our facility.

2. U.S. Shipping & Estimated Delivery

3. Shipping Origin & Carriers

Orders are dispatched from our U.S. fulfillment center:
2000C S. Grove Ave., Ontario, CA 91761, USA

*Note: This is a fulfillment location only and not a return address. Do not send products to this address without prior return authorization.

We partner with trusted carriers including UPS, FedEx, and USPS to ensure the fastest delivery based on your location.

4. Tracking & Address Verification

Once dispatched, a tracking link will be emailed to you. Please ensure your shipping details (including unit/apt numbers) are accurate at checkout. If you need to modify your address, contact us immediately at [email protected] before processing begins.

5. Contact Us